PRIVACY POLICY

WHO IS RESPONSIBLE FOR PROCESSING PERSONAL DATA?

In accordance with current regulations, Article 24 of Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter, GDPR), we inform you that the personal data you may provide while using the website www.holyweekconference.eu (hereinafter, “the WEBSITE”) will be processed as Data Controller by the EUROPEAN NETWORK OF HOLY WEEK AND EASTER CELEBRATIONS, with address at C/ Don Gonzalo, 2, 14500 Puente Genil (Córdoba).

Similarly, complying with the requirements of Article 13 of the GDPR regarding the information that must be provided when personal data is collected from the data subject, we will provide you with this information in the following sections.

IS IT MANDATORY TO PROVIDE PERSONAL DATA?

Visiting the WEBSITE does not imply that the USER is obliged to provide any information about themselves. However, the use of some services available on the WEBSITE depends on completing personal information forms.

The data requested in the various forms on the WEBSITE are necessary to provide the requested services. Refusal to provide the data marked as necessary may result in the inability to properly provide such services. Likewise, you may voluntarily provide data to optimize the provision of these services.

Additionally, certain website functionalities depend on your authorization for the processing of your personal data. Therefore, in accordance with Article 7 of European Regulation 2016/679 (hereinafter, GDPR), by incorporating personal data and accepting its incorporation, the user consents to its use for the declared purpose.

FOR WHAT PURPOSE WILL THE COMPANY PROCESS THE USER’S PERSONAL DATA AND FOR HOW LONG?

The personal data you provide to access the various services available through the WEBSITE will be processed by the COMPANY for the following purposes:

  • In the case of online registration, the purpose is to manage the creation of a USER account to access the various services offered by the COMPANY, enabling the online processing of different registry services.
  • If you provide a contact email, the purpose will be to respond to your request.
  • In the case of customer service phone calls, calls made to the COMPANY’s Customer Service may be recorded for service quality purposes.
  • Additionally, certain WEBSITE functionalities depend on the use of COOKIES. If you have not denied their use, certain information related to your use of the WEBSITE will be processed. You can review the conditions for their use in the “Cookie Policy.”

When requesting any of the services or using the indicated functionalities, you will be provided with more detailed information regarding specific processing activities.

HOW LONG WILL THE COMPANY PROCESS PERSONAL DATA?

USER data will be retained as long as necessary to provide the requested services. Once the services are completed, data will be retained only for the strictly necessary period or for the legally established duration to address potential liabilities arising from the service provided.

For REGISTERED USERS, data processing will continue as long as necessary or until the account deletion request is made based on their right to erasure.

For recorded phone calls for quality purposes, the maximum retention period will be six months.

WHAT CATEGORIES OF USER DATA WILL THE COMPANY PROCESS?

The personal data necessary to provide the different services available on the WEBSITE will be those indicated in the corresponding form provided for this purpose.

WHAT IS THE LEGAL BASIS FOR PROCESSING USER DATA?

The processing of USER data by the COMPANY is based on the USER’s request for the services available through the WEBSITE or, where applicable, on the consent requested for specific purposes, which can be withdrawn at any time. However, the revocation of consent will not affect the lawfulness of processing carried out prior to the withdrawal.

TO WHOM WILL USER DATA BE DISCLOSED?

The personal data provided by the USER will not be shared with third parties unless necessary for the provision of the requested services or when the USER has expressly consented to its disclosure. In both cases, the USER will be duly informed before their data is shared.

WHAT RESPONSIBILITY DOES THE USER HAVE?

The USER is responsible for ensuring that the data provided to the COMPANY is true, accurate, complete, and up-to-date. In this regard, the USER is accountable for the accuracy of all the data provided and must keep the information up to date to reflect their actual situation.

Likewise, the USER will be responsible for any false or inaccurate information provided through the WEBSITE and for any direct or indirect damages that this may cause to the COMPANY or third parties.

WHAT RIGHTS DOES THE USER HAVE?

The USER may send a written request to the COMPANY’s address or via email to info@holyweekeurope.com, with the reference “Data Protection,” attaching a copy of their identification document, at any time and free of charge, to:

  • Revoke the consent granted.
  • Access their personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of their data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from the COMPANY the restriction of data processing when any of the conditions set forth in data protection regulations are met.
  • Request data portability.
  • File a complaint with the Spanish Data Protection Agency if they believe that the COMPANY has violated their rights under applicable data protection regulations.

IS IT SAFE TO PROVIDE PERSONAL DATA?

The COMPANY will process USER data with absolute confidentiality and comply with the required duty of secrecy, in accordance with applicable regulations, implementing the necessary technical and organizational measures to ensure data security and prevent its alteration, loss, processing, or unauthorized access, considering the state of technology, the nature of the stored data, and the risks to which it is exposed.

CAN THE PRIVACY POLICY CHANGE?

The COMPANY reserves the right to modify this Privacy Policy to adapt it to legislative developments. In such cases, changes will be announced on the WEBSITE with reasonable notice before they take effect.

Last updated: November 17, 2020